Privacy Policy –

Effective Date: May 15, 2026

Welcome to INDYA CRAFTS. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, website, or make a purchase from us.

1. Information We Collect

We may collect the following information from customers:

• Name
• Phone number
• Email address
• Shipping and billing address
• Payment details (processed securely through payment providers)
• Order history and purchase details

We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support
• Send order updates and notifications
• Improve our products and services
• Prevent fraud and maintain store security
• Share promotional offers or updates (only if you choose to receive them)

3. Payment Security

We do not store your complete payment information. All payments are processed securely through trusted payment gateways and service providers.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

Your information may only be shared with:

• Delivery and shipping partners
• Payment service providers
• Legal authorities if required by law

5. Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

You can disable cookies through your browser settings if you prefer.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us at any time to:

• Access your personal information
• Correct inaccurate details
• Request deletion of your information
• Opt out of promotional communications

8. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

INDYA CRAFTS reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

For questions regarding this Privacy Policy, don't hesitate to get in touch with us:

INDYA CRAFTS

Opposite Car Parking,

P.O. Tapovan Sarai, Via Shivanand Nagar,

District Tehri Garhwal,

Rishikesh, Uttarakhand, India.

Terms & Conditions -

Welcome to INDYA CRAFTS. By purchasing products from our store, you agree to the following Terms & Conditions:

1. All goods/articles are accepted at the buyer’s own risk.
2. Customers are requested to check all goods at the time of collection or delivery.
3. Goods once sold will not be taken back, returned, or exchanged.
4. Our responsibility ceases once the goods leave our shop or are handed over for delivery/shipping.
5. Product colours, designs, and handcrafted items may vary slightly due to the handmade nature of the products.
6. Any damage caused after delivery or collection will not be the responsibility of INDYA CRAFTS.
7. All disputes are subject to the jurisdiction of Rishikesh (Uttarakhand), India only.

Thank you for doing business with us.

We would love to serve you again.

Manual Payment Guide

1. Choose your preferred payment method:

• Bank Transfer
• UPI
• Google Pay / PhonePe / Paytm

1. Send the payment to the provided account or UPI ID.
2. After payment, kindly share:

• Payment screenshot
• Transaction ID / UTR number
• Your name and order details

1. Once the payment is verified, your order/booking will be confirmed.

Thank you for your support and cooperation

Kindly Note:-

This payment is only for your shopping amount.

Courier charges are separate and will be added apart from the product price.